2026 – 27 Season
Modern Ashtanga
Oct 30 · Online · Free
Halloween Primary
A guided Primary Series class. All levels welcome.6:00 AM Bangkok · Saturday, October 31
Fri Oct 30: 7:00 PM Eastern · 6:00 PM Central · 5:00 PM Mountain · 4:00 PM Pacific90 minutes · Live on Proton video · No recordingFree
Nov 1 – 25 · Online · Limited to 10
Pranayama
Eight one-hour classes over four weeks. Sundays are teaching. Wednesdays are practice.Sundays: Nov 1, 8, 15, 22
Wednesdays: Nov 4, 11, 18, 257:00 AM Bangkok · Mondays and Thursdays
Sun & Wed: 7:00 PM Eastern · 6:00 PM Central · 5:00 PM Mountain · 4:00 PM PacificLive on Proton video · No recordings · Runs on moon days$300 USD · full series
Jan 3 – Feb 28, 2027 · Thailand
Mysore · Thailand
Mysore practice, Sunday to Friday, 6 – 9 AM. Join for one week or more.Location to be announced
Rest days: Saturdays and moon days (Jan 8, Jan 22, Feb 21)
All levels · Limited to 10
Extra sessions on request: [email protected]$500 USD · per week
Feb 1, 2027 · In person & online · Free
Fifteen Years
Yoga Hana was founded on February 1, 2012. Fifteen years on, we'll mark the day the traditional way: a led Primary Series, counted in Sanskrit and practised together, one breath and one movement at a time. Come in person in Thailand, or join online. Anyone who practises is welcome. Stop wherever your practice stops.7:00 AM Bangkok · Monday, February 1
Sun Jan 31: 7:00 PM Eastern · 6:00 PM Central · 5:00 PM Mountain · 4:00 PM PacificIn person in Thailand (location to be announced) · Online on Proton video · No recording
Open to all · Sign-up requiredFree
Mar 14 – 26, 2027 · Mexico
Mysore · Mexico
Mysore practice, Sunday to Friday, 6 – 9 AM. Join for one week or both.Location to be announced
Rest days: Saturdays and moon days (Mar 22)
All levels · Limited to 10
Extra sessions on request: [email protected]$500 USD · per week
The Name and the Teaching
花 Hana
The name
Hana is Japanese for flower. A flower can't be forced open. Given soil, water, light and time, it opens on its own. None of us can force our best selves into being either, but we can create the conditions for them. Yoga is one of the most effective tools we know for that. It helps us see our conditions clearly, and it gives us the means to change them.Patanjali says much the same (Yoga Sutra 4.3). Practice doesn't turn us into something new. Like a farmer clearing a channel so the water finds its own way, it removes what stands in the way. One meaning of the word he uses for that breaking through is blossoming.The seal
The logo is a seal like the ones Japanese and Chinese artists press in red onto a finished work. The character is 花, hana. At its top is the sign for plants and grasses, 艹. Beneath is 化, change or transformation, which began as a picture of one figure standing and another turned over. A flower is, quite literally, a plant in the act of changing.It is cut as a white-text seal. The character is carved out of the stone, and what prints is the paper showing through. The flower is made of what has been taken away. Practice works the same way: less by adding than by clearing away. The edges are uneven, the way cut stone is, because Zen has always found beauty in what is left a little unfinished. Beneath the seal, the name is set plainly.Simplicity
More than anything, Zen has shaped this school, above all through Zen Flesh, Zen Bones. Its lesson is simplicity: fewer ideas, less decoration, more direct attention to what is actually here. The book closes with an ancient Indian meditation text that its compiler believed might be the root of Zen itself. Yoga and Zen are two roads that keep meeting.The raft
The Buddha compared his teaching to a raft. It is for crossing the river, not for carrying on your back once you reach the far shore. Ashtanga yoga is that raft. It is the whole eight-limbed path, and a support for an entire life: ethics, self-discipline, posture, breath, withdrawal of the senses, concentration, meditation and absorption. Patanjali gives posture only a few lines. The postures matter, but they aren't the point.Freedom
We read the Yoga Sutras as, at heart, a manual of liberation. They share the Buddha's diagnosis: suffering, its cause, its end, and a way out. They grew from the same soil as his teaching and share much of its language. Sutra 1.33 names the four qualities the Buddha taught, in the same words: friendliness, compassion, joy and equanimity. Even the oldest known text teaching hatha yoga was written in a Buddhist setting. Yoga isn't exercise. It is a discipline of freedom.Letting go
Patanjali rests everything on two things, steady practice and letting go (1.12). He asks us to let go even of the highest attainments (3.51). That applies to teachers too. A school that holds on to its students with endless classes, programs and workshops works against what yoga is for.So Yoga Hana deliberately runs programs only a few times a year. Between them, students take what they've learned and practise it on their own. Modern yoga has sold the idea that you need to keep coming back to a studio, day after day. Neither yoga nor Zen ever taught that. A Zen master once told a seeker who had come to him looking for enlightenment that he already had his own treasure house, so why search outside it? A teacher can show the way, but the student has to walk it. As one senior teacher in this lineage put it, the best thing a student can eventually do is make the teacher unnecessary. It isn't much of a business model, but it is good yoga.Small by design
Yoga was never meant to scale. The original shala in Mysore had room for eight students at a time, and a simple rule: no advertising. Classes here stay small. Yoga Hana doesn't chase students, and it does not use social media.
Before You Come
How do I get the class link?
By email before your first class. Classes run live on Proton video, which opens in your web browser. No account or app is needed. There are no recordings.What do I need for an online class?
A mat, a quiet space and a steady internet connection. If you can, place your camera so I can see your whole mat, and join a few minutes early.What should I have for Pranayama?
Tissues, and a cushion or folded blanket to sit on.What is Mysore practice?
You practise at your own pace, and I work with each student individually. New students learn the sequence a few postures at a time, so you don't need to know it before you come.What time is class where I live?
Times are listed in Bangkok and North American time. North American clocks go back one hour on Sunday, Nov 1, the day Pranayama begins. The times shown already allow for this.Where are the Mysore locations?
They are announced in the newsletter first, then emailed to everyone registered.What if I miss a class?
All sales are final. Missed classes are not refunded, credited or rescheduled.
Sign Up
PLEASE READ CAREFULLY. THIS AGREEMENT INCLUDES A RELEASE OF LIABILITY, WAIVER OF CLAIMS, ASSUMPTION OF RISKS AND INDEMNITY. BY ACCEPTING IT, YOU GIVE UP CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION FOLLOWING AN ACCIDENT OR INJURY, EVEN IF IT IS CAUSED BY THE NEGLIGENCE OF YOGA HANA OR THE OTHER RELEASED PARTIES.Section 4 · Release of Liability, Waiver of Claims, Assumption of Risks and Indemnity4.1 Definitions. In this Section: (a) Released Parties means Yoga Hana, its owner, and their heirs, executors, administrators, successors and assigns; all instructors, teachers, assistants, contractors, employees, volunteers, agents and representatives of Yoga Hana; and the owners, operators, landlords and tenants of any premises or venue where an Offering takes place. (b) Activities means all yoga, meditation, breathwork, movement, stretching, relaxation and related practices, instruction and demonstrations; hands-on assists; the use of props, equipment, premises and facilities; online and recorded Offerings; workshops, intensives and retreats, including any travel, transportation, accommodation, meals, outdoor and optional activities that form part of them; and all related activities, whether in person or online.4.2 Risks. I am aware that the Activities involve many risks, dangers and hazards, including: muscle strains, sprains and tears; injury to joints, back, neck, shoulders, wrists, hips or knees; overstretching; dislocations and fractures; dizziness, fainting and falls; aggravation of pre-existing conditions; cardiovascular events; breathing difficulties; overheating and dehydration; emotional or psychological responses; injury from props, equipment, flooring or premises; slips and trips; collisions or contact with other participants; physical contact from hands-on assists; exposure to contagious illness; for workshops, retreats and off-site Activities, travel and transportation, uneven or natural terrain, weather and outdoor conditions, wildlife, water, food and allergens, accommodations, remote locations and distance from medical care; for online Activities, hazards in my own practice space (including furniture, flooring, lighting, pets and other people) and the instructor’s limited ability to see, supervise or correct me; and NEGLIGENCE ON THE PART OF THE RELEASED PARTIES, INCLUDING THE FAILURE BY THE RELEASED PARTIES TO SAFEGUARD OR PROTECT ME FROM THE RISKS, DANGERS AND HAZARDS OF THE ACTIVITIES, AND THE FAILURE TO PROPERLY INSTRUCT, SUPERVISE, CUE OR CORRECT ME. I understand that some of these risks cannot be eliminated without changing the nature of the Activities.4.3 Assumption of risk. I FREELY ACCEPT AND FULLY ASSUME ALL SUCH RISKS, DANGERS AND HAZARDS AND THE POSSIBILITY OF PERSONAL INJURY, DEATH, PROPERTY DAMAGE OR LOSS RESULTING FROM THEM.4.4 Release and waiver. In consideration of Yoga Hana accepting my registration and allowing me to take part in the Activities, I AGREE: (a) to WAIVE ANY AND ALL CLAIMS that I have or may in the future have against the Released Parties; and (b) to RELEASE THE RELEASED PARTIES FROM ANY AND ALL LIABILITY for any loss, damage, expense or injury, including death, that I or my next of kin may suffer as a result of my participation in the Activities, DUE TO ANY CAUSE WHATSOEVER, INCLUDING NEGLIGENCE, BREACH OF CONTRACT, OR BREACH OF ANY STATUTORY OR OTHER DUTY OF CARE, INCLUDING ANY DUTY OF CARE OWED UNDER THE OCCUPIERS LIABILITY ACT (BRITISH COLUMBIA), and including the failure of the Released Parties to take reasonable steps to safeguard or protect me from the risks, dangers and hazards of the Activities.4.5 Indemnity. I AGREE TO HOLD HARMLESS AND INDEMNIFY THE RELEASED PARTIES from any and all liability for any property damage, loss or personal injury to any third party resulting from my participation in the Activities, and from all claims, losses and costs (including reasonable legal fees) arising from my breach of these Terms or my conduct.4.6 Personal property. The Released Parties are not responsible for the loss of, theft of or damage to any personal property I bring to any session or premises.4.7 Scope and duration. This Release applies to all of my present and future participation in any Activities, in person or online, at any location, and it continues to apply after my participation ends. It is binding on me and on my heirs, next of kin, executors, administrators, assigns and legal representatives in the event of my death or incapacity.4.8 Interpretation. I agree that this Release is intended to be as broad and inclusive as permitted by the laws of British Columbia and that, if any part of it is held to be invalid, the rest will continue in full legal force and effect.4.9 Acknowledgement. I CONFIRM THAT I HAVE READ AND UNDERSTAND THIS SECTION 4 BEFORE ACCEPTING IT, AND I AM AWARE THAT BY ACCEPTING IT I AM WAIVING CERTAIN LEGAL RIGHTS WHICH I OR MY HEIRS, NEXT OF KIN, EXECUTORS, ADMINISTRATORS, ASSIGNS AND REPRESENTATIVES MAY HAVE AGAINST THE RELEASED PARTIES, INCLUDING THE RIGHT TO SUE. I ACCEPT IT FREELY AND VOLUNTARILY.This is Section 4 of the Yoga Hana Terms and Conditions, Release of Liability and Privacy Policy. Please read the full Terms before signing.
Newsletter
One email a month. Locations are announced here first.
YOGA HANA
[email protected]
Terms, Release of Liability & Privacy Policy
© 2026 Yoga Hana · British Columbia
Terms and ConditionsRelease of Liability and Privacy PolicyEffective Date: September 26, 2026PLEASE READ CAREFULLY BEFORE SIGNING OR ACCEPTINGTHIS AGREEMENT INCLUDES A RELEASE OF LIABILITY, WAIVER OF CLAIMS, ASSUMPTION OF RISKS AND INDEMNITY (SECTION 4). BY SIGNING OR ACCEPTING IT, YOU GIVE UP CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION FOLLOWING AN ACCIDENT OR INJURY, EVEN IF IT IS CAUSED BY THE NEGLIGENCE OF YOGA HANA OR THE OTHER RELEASED PARTIES.These Terms and Conditions, Release of Liability and Privacy Policy (the Terms) form a binding agreement between you and Yoga Hana. They apply to every Yoga Hana offering, in person or online, and to your use of www.yogahana.com. Please read them in full. If you do not agree, please do not register for or take part in any Yoga Hana offering.1. About These Terms1.1 Who we are. Yoga Hana is a business name registered in British Columbia, Canada, and operated as a sole proprietorship. In these Terms, Yoga Hana, we, us and our mean the owner of Yoga Hana carrying on business under that name, and any successor to the business.1.2 Contact details. Email: [email protected] · Website: www.yogahana.com. Full business contact details are provided with your confirmation and receipt.1.3 What these Terms cover. These Terms apply to all group classes, private sessions, workshops, intensives, series, courses, programs, memberships, subscriptions, class packs and passes, online and recorded content, and any other service Yoga Hana provides (each an Offering), and to the Yoga Hana website.1.4 You. You and your mean the person who registers for, purchases or takes part in an Offering. Each participant must accept these Terms personally before taking part.1.5 Your contract. Your contract with Yoga Hana consists of these Terms together with the Offering details shown to you at the time of purchase and in your confirmation (such as the description, price, dates, number of sessions and expiry date).2. Acceptance, Signature and Eligibility2.1 How you accept. You accept these Terms by signing them, or by checking the acceptance box, clicking "I agree", typing your name or otherwise confirming your acceptance online. An electronic acceptance is your electronic signature under the Electronic Transactions Act (British Columbia) and has the same legal effect as a handwritten signature.2.2 Before you take part. You must accept these Terms before your first session. Yoga Hana may ask you to accept them again at any time, including when they are updated, and may refuse entry until you do.2.3 Adults only. You must be at least nineteen (19) years old, the age of majority in British Columbia, to register or take part. Yoga Hana does not offer services to anyone under 19. By accepting these Terms, you confirm that you are 19 or older.2.4 Opportunity to review. You confirm that before accepting you had a full opportunity to read these Terms, to ask Yoga Hana questions about them, and to get independent legal advice if you wished.2.5 Your copy. These Terms are posted on the Yoga Hana website and a copy is available at any time on request. Yoga Hana will provide you with a copy of these Terms and your purchase details within fifteen (15) days of your purchase (for example, in or linked from your confirmation email).3. Health and Personal Responsibility3.1 Your health is your responsibility. Yoga Hana strongly recommends that you consult a physician or other qualified health professional before beginning yoga or any movement, breathing or meditation practice, and especially if you are pregnant or postpartum, are injured or recovering from surgery or illness, or have any medical, heart, blood pressure, respiratory, joint, spinal or mental health condition.3.2 Tell us. Before each session, you agree to tell the instructor about any injury, medical condition, physical limitation, medication that may affect your participation, pregnancy or postpartum status, and any change in your health.3.3 Listen to your body. You decide whether to attempt any posture, movement, breathing technique or practice. You may rest, modify or stop at any time, and you agree to do so if you feel pain, discomfort, dizziness or distress.3.4 Not medical care. Yoga Hana's instructors are not physicians, physiotherapists or mental health professionals. Nothing in any Offering is medical, therapeutic or psychological advice, diagnosis or treatment, and yoga is not a substitute for medical care.3.5 Fitness to participate. You confirm that you are physically and mentally able to take part, and that you will not take part while impaired by alcohol, cannabis or any other substance.3.6 Emergencies. You authorize Yoga Hana to call emergency services or arrange first aid or medical care for you if Yoga Hana believes it is needed, at your own cost. Yoga Hana is not obliged to provide medical treatment.4. RELEASE OF LIABILITY, WAIVER OF CLAIMS, ASSUMPTION OF RISKS AND INDEMNITYBY ACCEPTING THESE TERMS YOU WILL WAIVE CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE. PLEASE READ THIS SECTION CAREFULLY.4.1 Definitions. In this Section:(a) Released Parties means Yoga Hana, its owner, and their heirs, executors, administrators, successors and assigns; all instructors, teachers, assistants, contractors, employees, volunteers, agents and representatives of Yoga Hana; and the owners, operators, landlords and tenants of any premises or venue where an Offering takes place.(b) Activities means all yoga, meditation, breathwork, movement, stretching, relaxation and related practices, instruction and demonstrations; hands-on assists; the use of props, equipment, premises and facilities; online and recorded Offerings; workshops, intensives and retreats, including any travel, transportation, accommodation, meals, outdoor and optional activities that form part of them; and all related activities, whether in person or online.4.2 Risks. I am aware that the Activities involve many risks, dangers and hazards, including: muscle strains, sprains and tears; injury to joints, back, neck, shoulders, wrists, hips or knees; overstretching; dislocations and fractures; dizziness, fainting and falls; aggravation of pre-existing conditions; cardiovascular events; breathing difficulties; overheating and dehydration; emotional or psychological responses; injury from props, equipment, flooring or premises; slips and trips; collisions or contact with other participants; physical contact from hands-on assists; exposure to contagious illness; for workshops, retreats and off-site Activities, travel and transportation, uneven or natural terrain, weather and outdoor conditions, wildlife, water, food and allergens, accommodations, remote locations and distance from medical care; for online Activities, hazards in my own practice space (including furniture, flooring, lighting, pets and other people) and the instructor's limited ability to see, supervise or correct me; and NEGLIGENCE ON THE PART OF THE RELEASED PARTIES, INCLUDING THE FAILURE BY THE RELEASED PARTIES TO SAFEGUARD OR PROTECT ME FROM THE RISKS, DANGERS AND HAZARDS OF THE ACTIVITIES, AND THE FAILURE TO PROPERLY INSTRUCT, SUPERVISE, CUE OR CORRECT ME. I understand that some of these risks cannot be eliminated without changing the nature of the Activities.4.3 Assumption of risk. I FREELY ACCEPT AND FULLY ASSUME ALL SUCH RISKS, DANGERS AND HAZARDS AND THE POSSIBILITY OF PERSONAL INJURY, DEATH, PROPERTY DAMAGE OR LOSS RESULTING FROM THEM.4.4 Release and waiver. In consideration of Yoga Hana accepting my registration and allowing me to take part in the Activities, I AGREE:(a) to WAIVE ANY AND ALL CLAIMS that I have or may in the future have against the Released Parties; and(b) to RELEASE THE RELEASED PARTIES FROM ANY AND ALL LIABILITY for any loss, damage, expense or injury, including death, that I or my next of kin may suffer as a result of my participation in the Activities, DUE TO ANY CAUSE WHATSOEVER, INCLUDING NEGLIGENCE, BREACH OF CONTRACT, OR BREACH OF ANY STATUTORY OR OTHER DUTY OF CARE, INCLUDING ANY DUTY OF CARE OWED UNDER THE OCCUPIERS LIABILITY ACT (BRITISH COLUMBIA), and including the failure of the Released Parties to take reasonable steps to safeguard or protect me from the risks, dangers and hazards of the Activities.4.5 Indemnity. I AGREE TO HOLD HARMLESS AND INDEMNIFY THE RELEASED PARTIES from any and all liability for any property damage, loss or personal injury to any third party resulting from my participation in the Activities, and from all claims, losses and costs (including reasonable legal fees) arising from my breach of these Terms or my conduct.4.6 Personal property. The Released Parties are not responsible for the loss of, theft of or damage to any personal property I bring to any session or premises.4.7 Scope and duration. This Release applies to all of my present and future participation in any Activities, in person or online, at any location, and it continues to apply after my participation ends. It is binding on me and on my heirs, next of kin, executors, administrators, assigns and legal representatives in the event of my death or incapacity.4.8 Interpretation. I agree that this Release is intended to be as broad and inclusive as permitted by the laws of British Columbia and that, if any part of it is held to be invalid, the rest will continue in full legal force and effect.4.9 Acknowledgement. I CONFIRM THAT I HAVE READ AND UNDERSTAND THIS SECTION 4 BEFORE ACCEPTING IT, AND I AM AWARE THAT BY ACCEPTING IT I AM WAIVING CERTAIN LEGAL RIGHTS WHICH I OR MY HEIRS, NEXT OF KIN, EXECUTORS, ADMINISTRATORS, ASSIGNS AND REPRESENTATIVES MAY HAVE AGAINST THE RELEASED PARTIES, INCLUDING THE RIGHT TO SUE. I ACCEPT IT FREELY AND VOLUNTARILY.5. Hands-on Assists and Consent to Touch5.1 Assists. Instructors mainly teach with verbal cues and demonstration. With your consent, an instructor may occasionally offer a hands-on assist or adjustment, or place a prop for you, for instructional purposes only.5.2 Your choice, at any time. You may decline or withdraw consent to touch at any time, before or during a session, simply by telling the instructor. You may also tell the instructor about any area of your body to avoid. Declining will never affect your participation.6. Online Offerings6.1 Your practice space. For online Offerings you are responsible for providing a safe, suitable practice space, including adequate room, lighting and ventilation, a non-slip surface, and freedom from hazards and interruptions, and for your own mat, props and equipment.6.2 Limited view. You understand that the instructor's view of you online is limited or may not exist, and that the instructor cannot observe, supervise or correct you as they would in person. You accept greater personal responsibility for your own safety when practising online.6.3 Technology. You are responsible for your own device, internet connection and video-platform account and settings. Sessions missed or disrupted because of technical problems on your side are forfeited. If a technical problem on Yoga Hana's side prevents a session from going ahead, Section 10.5 applies.6.4 Access links are personal. Session links, passwords and recorded content are for your use only and may not be shared, forwarded or posted.6.5 Your visibility. If your camera or microphone is on, other participants may see or hear you. You control your camera, microphone, display name and background.6.6 Recording. Yoga Hana does not record live sessions unless participants are told in advance. You may not record any session (see Section 13).7. Code of ConductTo keep every session safe, focused and respectful, you agree to:• Arrive or log in at least five (5) minutes before the scheduled start time.• Maintain good personal hygiene and avoid strong scents, perfumes and fragrances.• Treat the instructor and other participants with respect at all times, in person, online and in any messages. Harassment, discrimination, abusive or threatening language, and inappropriate or unwelcome behaviour will not be tolerated.• Avoid disruptive behaviour and conversations that affect others' experience.• Turn off phones and devices and put them away before entering the practice space.• Never record, film, photograph, screenshot or capture audio of any session.• Wear clean, respectful clothing that allows free movement.• Follow all health and safety instructions and posted rules, and stay home if you have symptoms of a contagious illness.• Return props and equipment clean and properly stored, and respect the premises. You are responsible for any damage you cause.• Not attend while impaired by alcohol, cannabis or any other substance.• Tell the instructor before class about any relevant health condition (see Section 3).A breach of this Code of Conduct may result in removal from a session or Offering, or refusal of future service, as set out in Section 12.8. Attendance, Lateness and Entry8.1 Start times. Every session begins at its scheduled time, whoever is present.8.2 Late entry. Entry after a session has begun is not guaranteed and is at the instructor's discretion, including for safety reasons. Online waiting rooms may be locked shortly after the start time, and late participants may not be admitted.8.3 No-shows. If you are not present, in the room or online, by ten (10) minutes after the scheduled start time, you are a no-show and the session is forfeited.8.4 Final rest. Leaving during final rest (savasana) is not permitted unless arranged with the instructor in advance.8.5 Repeated lateness. Repeated lateness or failure to follow this Section may result in removal from current or future Offerings under Section 12. There are no partial credits or rescheduling for missed or late sessions.9. Purchases, Pricing and Payment9.1 Prices. Prices are in US dollars (USD), plus any applicable taxes, and are shown at the time of purchase. Price changes do not affect Offerings you have already paid for.9.2 Payment. Payment is due in full when you register, through the secure payment page provided after you sign up, unless Yoga Hana agrees otherwise in writing (for example, by sending you an invoice). Your spot is not confirmed until payment is received.9.3 Offering details. The description, dates, times, number of sessions and expiry date of each Offering are shown at the time of purchase and in your confirmation, and form part of your contract.9.4 Expiry. Class packs and passes are for a specific number of sessions and expire on the date stated at the time of purchase. Expiry dates are firm and will not be extended. Sessions not used by the expiry date are forfeited. Any gift certificate for a dollar amount does not expire.9.5 Non-transferable. All purchases are personal to the purchaser and may not be shared, transferred, sold or given to another person without Yoga Hana's written consent.9.6 Memberships and recurring payments. If you buy a membership or any Offering with recurring payments, its term, payment schedule and any renewal and cancellation terms will be set out at the time of purchase, in addition to these Terms. No membership term will be longer than two (2) years. A membership will not renew without your consent where the law requires it, and Yoga Hana will give you any renewal notice the law requires.10. Cancellations, No-Shows and RefundsYoga Hana is a small business. Spaces are limited and reserved for you when you register, so this policy is strict. Please review it carefully before purchasing.10.1 All sales are final. Except as set out in Sections 10.5 to 10.7 or as required by law, all payments are non-refundable, and no refunds, credits, transfers, rollovers or extensions will be given.10.2 Missed sessions are forfeited. Missed sessions cannot be rolled over, rescheduled or credited, whatever the reason, including illness, injury, emergencies, travel, work, weather, time-zone confusion, technical problems on your side, or forgetting.
10.3 Private sessions. You may reschedule a private session only by giving at least forty-eight (48) hours' written notice (by email to [email protected]) before the scheduled start time, and subject to availability. Requests made less than 48 hours before the session will be declined and the session forfeited.10.4 Workshops, intensives, series and programs. Registration is final once payment is made. Missed sessions within a series or program are forfeited.10.5 If Yoga Hana cancels. If Yoga Hana cancels a session or cannot deliver it for any reason, you will be offered a credit or a rescheduled session. This is the only situation in which a credit is given. If Yoga Hana permanently discontinues an Offering you have paid for and cannot provide a reasonable substitute, you will receive a prorated refund for the sessions not delivered.10.6 Your statutory rights. Nothing in these Terms limits any right you have under the Business Practices and Consumer Protection Act (British Columbia) or other law that cannot be waived by agreement. For example, if your purchase is a continuing services contract under that Act (such as a membership or a pass for classes over a period of time), you may cancel it: (a) for any reason within ten (10) days after you receive your copy of the contract, for a full refund; (b) if a physical or mental disability makes it unreasonable for you to continue, or you move more than thirty (30) kilometres farther from where the Offering takes place, for a prorated refund less any administrative costs the law allows; or (c) if Yoga Hana stops providing the services substantially as described, or moves them more than thirty (30) kilometres farther away without a reasonable alternative, for a prorated refund. Yoga Hana will honour these rights and calculate and pay any refund as the law requires. In every other case, this Section applies as written.10.7 Removal. Section 12 explains what happens to unused sessions if your access is ended.10.8 No precedent. Any exception or accommodation Yoga Hana chooses to make is a one-time courtesy at its sole discretion. It does not create a right to the same treatment in future, for you or anyone else.11. Payment Disputes and Chargebacks11.1 Please talk to us first. If you have a concern about a charge, please contact Yoga Hana at [email protected]. Most billing questions can be resolved quickly, without involving your card issuer or payment provider.11.2 Chargebacks. If you dispute or reverse a payment for an Offering that was made available to you in line with these Terms (including sessions forfeited under Sections 8 or 10), that is a breach of these Terms. In that case Yoga Hana may: (a) provide these Terms, your acceptance record, and your booking and attendance records to the payment processor or card issuer to contest the dispute; (b) suspend or end your access to all Offerings; and (c) recover the disputed amount, any chargeback or processing fees, and reasonable collection costs and legal fees.11.3 Your legal rights. This Section does not limit your right to dispute a charge that is unauthorized or fraudulent, or any right to reverse a charge that the law gives you.12. Admission, Refusal and Removal12.1 Yoga Hana's discretion. Participation in any Offering is at Yoga Hana's discretion. Subject to applicable human rights law, Yoga Hana may at any time:(a) refuse any registration or service;(b) remove you from a session or Offering for breach of these Terms, including the Code of Conduct, unsafe or disruptive behaviour, harassment, failure to respect boundaries, or payment disputes;(c) refuse future registration because of past breaches, boundary issues or payment disputes; and(d) stop your participation in a session if the instructor believes continuing would be unsafe for you or others.12.2 Effect of removal for breach. If you are removed or your access is ended because you breached these Terms, all remaining sessions and purchases are forfeited without refund or credit.12.3 Other endings. If Yoga Hana chooses to end your access for reasons that do not involve any breach by you, Yoga Hana will refund the unused portion of any prepaid Offering on a prorated basis.13. Intellectual Property, Recording and Confidentiality13.1 Ownership. All Yoga Hana content, including class sequences, course and program structures, written, audio and video materials, handouts, class language, teaching methods, and the Yoga Hana name and branding, is owned by or licensed to Yoga Hana and is protected by copyright and other laws.13.2 Personal use only. You may use Yoga Hana content only for your own personal, non-commercial practice while you have access to it.13.3 Restrictions. Without Yoga Hana's prior written consent, you may not record, film, photograph, screenshot or capture audio of any session, or copy, reproduce, quote, distribute, publish, post, sell, teach from, or create derivative works from any Yoga Hana content.13.4 Honest reviews are always welcome. Nothing in these Terms prevents you from sharing your honest opinion or review of your experience with Yoga Hana.13.5 Other participants. You agree to respect the privacy of other participants and not share personal information about them that you learn through an Offering.13.6 No social media; no images of you. Yoga Hana does not maintain any public social media presence. Yoga Hana will not photograph or record you, or publish your image, without your written consent.14. Privacy Policy14.1 Our commitment. Yoga Hana handles personal information in accordance with British Columbia's Personal Information Protection Act (PIPA) and, where it applies, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Yoga Hana's Privacy Officer is its owner, who can be reached at [email protected].14.2 What we collect. Only what we need to provide our Offerings safely:• your name and contact details (email address and phone number) and an emergency contact;• booking, attendance and purchase records (card payments are handled by our payment processor; Yoga Hana does not store full card numbers);• your acceptance of these Terms;• health information you choose to share with us, such as injuries, conditions, or pregnancy or postpartum status;• messages you send us; and• your newsletter preference, if you choose to subscribe.14.3 Why we collect it. To register you and deliver Offerings safely, process payments, communicate with you about your bookings, keep a record of your agreement to these Terms, meet our legal, tax and insurance obligations, and, only if you have consented, send you our newsletter.14.4 Consent. By accepting these Terms, you consent to the collection, use and disclosure of your personal information for the purposes described in this Section. You may withdraw your consent at any time, subject to legal and contractual limits, but Yoga Hana may then be unable to provide some or all Offerings to you.14.5 We never sell or share your information. Yoga Hana does not sell, rent, trade, share or give away your personal information, and never will. Your information is disclosed only where strictly necessary: (a) to service providers that help us run the business (our website and registration platform, Carrd; the payment processor connected to it; our newsletter service, Buttondown; and the video platform used for online sessions), and only so they can provide that service to us; (b) to our professional advisers (such as an accountant, lawyer or insurer) in confidence, where needed; and (c) where required or authorized by law, including to protect someone's health or safety in an emergency. None of these disclosures are for marketing.14.6 Storage outside Canada. Some of our service providers may store or process information outside Canada, including in the United States (Carrd and Buttondown are U.S.-based services), where it may be subject to the laws of that country.14.7 How long we keep it. Yoga Hana keeps your personal information for one (1) year after your last interaction with us (such as your last session, purchase or message) and then securely deletes it, with these limited exceptions:(a) financial records (such as receipts, invoices and payment records) are kept for as long as tax law requires, which is generally six (6) years;(b) your signed acceptance of these Terms and any incident or injury record are kept for three (3) years after your last participation, or longer if a claim is made or reasonably expected, solely so that Yoga Hana can protect its legal rights; and(c) any information Yoga Hana is otherwise required by law to keep.14.8 Website and cookies. Yoga Hana does not use advertising cookies, tracking pixels or third-party marketing tools. Our website host, Carrd, may use cookies that are needed for the site to work and for basic, anonymous site statistics.14.9 Security. Yoga Hana uses reasonable safeguards to protect your personal information against loss, theft and unauthorized access. No system is completely secure, but if a breach creates a real risk of significant harm to you, Yoga Hana will notify you.14.10 Your rights. You may ask to see or correct your personal information, or ask for it to be deleted early (subject to Section 14.7), by emailing [email protected]. Yoga Hana will respond within the time required by law. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia (www.oipc.bc.ca).15. Communications and Newsletter15.1 Service messages. Yoga Hana will send you messages about your bookings by email, such as confirmations, reminders, schedule changes and updates to these Terms. These are not marketing messages.15.2 Newsletter, only if you choose. Apart from its monthly newsletter, Yoga Hana does not send marketing. Yoga Hana sends its newsletter only to people who have agreed to receive it, and subscribing is never a condition of purchase. Every newsletter identifies Yoga Hana, includes our contact information and an easy unsubscribe option, and unsubscribe requests are processed promptly and within ten (10) business days, as Canada's Anti-Spam Legislation requires.15.3 Notices. Yoga Hana may send you notices under these Terms to the email address you provided. Please keep it up to date.16. Limitation of Liability16.1 Cap. To the fullest extent permitted by law, and in addition to Section 4, the total liability of Yoga Hana and the other Released Parties for any claim arising from or related to these Terms or any Offering, whether in contract, tort (including negligence) or otherwise, will not exceed the amount you actually paid to Yoga Hana for the specific Offering that gave rise to the claim.16.2 Excluded losses. To the fullest extent permitted by law, Yoga Hana and the other Released Parties are not liable for any indirect, incidental, consequential, special or punitive damages, or for loss of income, earnings or opportunity.16.3 No guaranteed results. Offerings are provided "as is". Yoga Hana does not guarantee any particular result, including any change in flexibility, strength, fitness, weight, health or wellbeing.16.4 Law prevails. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.17. Changes to Offerings and Events Outside Our Control17.1 Changes. Yoga Hana may change schedules, instructors, locations, content and format (including moving a session online) and will give reasonable notice where possible. If Yoga Hana cancels a session, Section 10.5 applies.17.2 Events outside our control. Yoga Hana is not liable for any failure or delay caused by events beyond its reasonable control, including instructor illness or injury, severe weather, natural disaster, fire, flood, power or internet outages, platform outages, public health orders, government action, loss of access to a venue, or other emergencies. In those cases, the remedy in Section 10.5 is your only remedy.17.3 Retreats, travel and third-party providers. For retreats and off-site events: (a) any additional terms, payment schedule and cancellation terms shown at the time of purchase also apply; (b) you are responsible for your own travel arrangements, travel documents and insurance, and Yoga Hana strongly recommends travel and trip-cancellation insurance; (c) accommodation, transportation, food, venue and activity providers are independent third parties, and Yoga Hana is not responsible for their acts, omissions, services or facilities; and (d) optional activities you choose to take part in are at your own risk and are covered by Section 4.17.4 Dietary needs and allergies. Where food is provided, you must tell Yoga Hana in advance about any allergy or dietary requirement. Yoga Hana will make reasonable efforts to accommodate it but cannot guarantee that any food is free of allergens.18. Changes to These Terms18.1 Updates. Yoga Hana may update these Terms from time to time. The current version will always be posted on the website with its effective date. Yoga Hana will notify active clients of material changes by email. If a change would apply to an Offering you have already purchased (such as a membership or class pack), Yoga Hana will email you at least thirty (30) and not more than sixty (60) days before it takes effect, explaining the change, and if the change increases your obligations or reduces Yoga Hana's, you may cancel that purchase without charge or penalty.18.2 When changes apply. Updated Terms apply from their effective date to new purchases and to participation from that date. An update will not reduce your rights for an Offering you have already paid for unless you agree.18.3 Acceptance of updates. Yoga Hana may ask you to accept updated Terms before your next session. Continuing to register or take part after being notified of updated Terms also means you accept them.19. Governing Law and Disputes19.1 Governing law. These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there.19.2 Talk to us first. If a concern or dispute arises, we encourage you to contact Yoga Hana in writing first; most concerns can be resolved quickly and informally. This is not a condition of any claim, and nothing in these Terms limits your right to bring a claim in court or before the Civil Resolution Tribunal.19.3 Where disputes are decided. Any dispute will be decided only by the courts and tribunals of British Columbia (including the Civil Resolution Tribunal, where it has jurisdiction), and you agree to their exclusive jurisdiction.20. General20.1 Entire agreement. These Terms, together with the Offering details shown at purchase, are the entire agreement between you and Yoga Hana. They replace all earlier verbal or written statements, and can only be changed in writing by Yoga Hana (including under Section 18).20.2 Order of priority. If anything on the website, in an FAQ, an email or any other communication conflicts with these Terms, these Terms prevail.20.3 Severability. If any part of these Terms is found to be invalid or unenforceable, it will be enforced to the greatest extent permitted, and the rest of these Terms will remain in full force and effect.20.4 No waiver. If Yoga Hana does not enforce any part of these Terms, or makes an exception in one case, that does not waive its right to enforce these Terms later or in any other case.20.5 Assignment. You may not transfer your rights or obligations under these Terms. Yoga Hana may transfer its rights and obligations, including the benefit of Section 4, to any successor to the business (for example, a company that carries on the Yoga Hana business).20.6 Survival. Sections 4, 11, 13, 14, 16, 19 and 20, and any other provision that by its nature should continue, survive the end of your participation.20.7 Interpretation. Headings are for convenience only. "Including" means "including without limitation".
21. ContactYoga Hana · [email protected] · www.yogahana.com
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